Privacy Policy
Effective date: September 2024
This Privacy Policy explains how 15K Water Inc. ("we," "us," or "our") collects, uses, and discloses your personal information when you interact with our website and services. Please read this policy carefully to understand how we handle your personal information. By using our website, you agree to the practices described in this policy.
1. Scope of this Policy
This policy applies to personal information we collect online and offline through our website, customer service, and other platforms where we provide services to you. It covers how we gather, use, and share your personal information and your rights concerning that information.
2. What Personal Information Do We Collect?
The types of personal information we collect depend on your interactions with us.
Information You Provide Voluntarily:
- Identification and Contact Data: Name, address, phone number, email address, or other information you provide when creating an account or making a purchase.
- Payment and Financial Data: Credit or debit card details, billing address, and payment history for fulfilling purchases.
- Demographic Data: Age, gender, and preferences related to our products and services.
- User-Generated Content: Reviews, comments, or media that you submit through our website.
Information Collected Automatically:
- Device and Browser Data: IP address, device type, operating system, browser type, and website navigation behavior (such as pages viewed).
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your user experience and collect information about your use of our website.
Information from Third Parties:
We may receive personal information about you from third-party partners, such as payment processors, marketing platforms, and social media networks.
3. How Do We Use the Personal Information We Collect?
We use your personal information for the following purposes:
- To Provide Goods and Services: Process orders, manage your account, deliver products, and provide customer support.
- To Personalize Your Experience: Customize your interactions with us based on your preferences and past activities on our website.
- To Improve Our Services: Analyze website usage and customer feedback to enhance our offerings.
- Marketing: Send promotional emails, special offers, and product updates, unless you opt out.
- Legal and Regulatory Compliance: Use your data as required to comply with legal obligations, resolve disputes, and enforce our agreements.
4. To Whom Do We Disclose Personal Information?
We may share your personal information in the following circumstances:
- With Our Service Providers: We disclose information to trusted service providers who help us operate our business, including payment processors, shipping companies, and IT support.
- With Affiliates and Business Partners: We may share your information with affiliates and partners for joint marketing or service offerings.
- For Legal Reasons: We may disclose your personal information to comply with laws, legal processes, or to protect our rights and property.
5. What Rights and Choices Do You Have?
You have the following rights regarding your personal information:
- Access and Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-Out of Marketing: You can opt out of receiving promotional emails by following the unsubscribe instructions in any marketing communication.
- Cookie Preferences: You can manage cookie settings through your browser to control how your information is collected online.
To exercise your rights, contact us using the information provided in the “Contact Us” section below.
6. Third-Party Websites and Services
Our website may contain links to third-party websites or services, such as social media platforms. We are not responsible for the privacy practices of these third parties, and this policy does not apply to any personal information collected by them. Please review the privacy policies of those third parties for details.
7. How Do We Protect Your Personal Information?
We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure, so please take precautions when using our services.
8. How Long Do We Retain Your Personal Information?
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we securely delete or anonymize it.
9. Collection of Personal Information from Children
Our website and services are intended for a general audience and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 13, we will delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page. Please review this policy periodically for any updates.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:
15K Water Inc.
Email: info@15kwater.com